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Asked Questions","neutral","left",[245,249,253,257,261,265],{"id":246,"title":247,"content":248},5126,"How can I purchase a subscription license?","\u003Cp>Subscription licenses can be purchased via our website or through our sales team. After adding the desired licenses to your shopping cart, sign into your existing account or create a new one to complete the purchase.\u003C\u002Fp>\n\u003Cp>If you need any assistance or a custom quote, contact your local sales team or find a local distribution partner using our \u003Ca href=\"https:\u002F\u002Fwww.vectorworks.net\u002Finternational\">online map\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>Once the purchase is complete, installation information and your license information will be available in the \u003Ca href=\"https:\u002F\u002Fcustomers.vectorworks.net\u002Fdashboard\">Customer Portal\u003C\u002Fa>. Your subscription will automatically renew on the specified renewal date unless canceled.\u003C\u002Fp>",{"id":250,"title":251,"content":252},5127,"Can I convert a trial of Vectorworks to a professional license?","\u003Cul class=\"row grid list-2col list-2col-faq\">\n\u003Cli class=\"col-md-6 col-sm-12 list-2col-item\" data-vwcms-module=\"collection\" data-vwcms-module-id=\"NumberedList\" data-vwcms-module-can-replicate=\"true\">\n\u003Cdiv>\n\u003Cp>If you have a trial version installed and the trial period has ended, you will automatically be prompted to enter a new serial number when you open Vectorworks. If your trial period has not expired, you can enter the new serial number under Tools > Options > Vectorworks Preferences. Click on the “Session” pane then the “Serial Numbers” button and click “Add” to enter your new serial number and begin using your professional license.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fli>\n\u003C\u002Ful>",{"id":254,"title":255,"content":256},5128,"Can I convert a perpetual license to a subscription?","\u003Cul class=\"row grid list-2col list-2col-faq\">\n\u003Cli class=\"col-md-6 col-sm-12 list-2col-item\" data-vwcms-module=\"collection\" data-vwcms-module-id=\"NumberedList\" data-vwcms-module-can-replicate=\"true\">\n\u003Cdiv>\n\u003Cp>Starting early January 2023 in select markets, you can receive a discounted price on the first year of an annual subscription when an eligible perpetual license is converted. To redeem this offer, enter the full serial number of your perpetual license in the discount code field during checkout. This process will transfer ownership of the perpetual license back to Vectorworks, and you will no longer be able to use any version of the perpetual license. If you need assistance or have questions about converting a license, please contact us at \u003Ca href=\"tel:8886464223\">888-646-4223\u003C\u002Fa> or \u003Ca href=\"mailto:sales@vectorworks.net\">sales@vectorworks.net\u003C\u002Fa>.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fli>\n\u003C\u002Ful>",{"id":258,"title":259,"content":260},5129,"Do I need to be connected to the internet to use Vectorworks?","\u003Cul class=\"row grid list-2col list-2col-faq\">\n\u003Cli class=\"col-md-6 col-sm-12 list-2col-item\" data-vwcms-module=\"collection\" data-vwcms-module-id=\"NumberedList\" data-vwcms-module-can-replicate=\"true\">\n\u003Cdiv>\n\u003Cp>You do not need a constant internet connection to use Vectorworks. The software must be able to communicate with Vectorworks' server to authorize each installation at the first launch and periodically afterward. Additionally, active subscription customers must connect to the internet within 3 days of the subscription renewal date.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fli>\n\u003C\u002Ful>",{"id":262,"title":263,"content":264},5130,"Can I install my Vectorworks license on multiple machines?","\u003Cul class=\"row grid list-2col list-2col-faq\">\n\u003Cli class=\"col-md-6 col-sm-12 list-2col-item\" data-vwcms-module=\"collection\" data-vwcms-module-id=\"NumberedList\" data-vwcms-module-can-replicate=\"true\">\n\u003Cdiv>\n\u003Cp>Yes, licenses can be installed on up to two machines, but you can only actively use your Vectorworks license on one device at a time.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fli>\n\u003C\u002Ful>",{"id":266,"title":267,"content":268},5131,"How do I register as a tax-exempt organization?","\u003Cul class=\"row grid list-2col list-2col-faq\">\n\u003Cli class=\"col-md-6 col-sm-12 list-2col-item\" data-vwcms-module=\"collection\" data-vwcms-module-id=\"NumberedList\" data-vwcms-module-can-replicate=\"true\">\n\u003Cdiv>\n\u003Cp>If your organization is tax-exempt, please contact your local sales team for guidance. Prior to making a purchase, you may need to provide documentation of the tax-exempt status as we cannot retroactively apply tax exemptions to completed purchases. Once our team has processed your information, you will be able to make tax-exempt purchases directly through the e-store.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fli>\n\u003C\u002Ful>",{"id":270,"uuid":271,"type":46,"model":41,"componentName":272,"optionsComponentName":273,"description":15,"thumbUrl":274,"anchorLink":15},145352,"659ea238-4f47-452c-b652-b0725086f6a6","Accordion","AccordionCompOptions","https:\u002F\u002Fres.cloudinary.com\u002Fvectorworks\u002Fimage\u002Fupload\u002Fv1738606556\u002Ftimber\u002Fcomponent-shots\u002Faccordion.png","page.accordion",{"id":34,"surfaceColor":242,"heading":277,"content":278,"settings":279,"dynamicContentCard":285,"__component":298},"System Requirements","\u003Cdiv class=\"row\">\n\u003Cdiv class=\"col-12\">\n\u003Cp class=\"text-center\">Performance may vary depending on several factors, including hardware configurations and project types. This list represents the minimum guidelines to run Vectorworks products. 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